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Returns & Exchanges
At Merch, we want you to love your style. If your purchase isn't a perfect fit, you can return or exchange any unworn items with original tags within 30 days of delivery.
1
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
2
Prepare Your Package
Carefully pack your items in their original packaging and attach the prepaid shipping label provided via email.
3
Drop Off Your Shipment
Take your package to any authorized carrier location or schedule a pickup to get your return on its way back to us.
4
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or exchange within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing